Privacy Policy

Privacy Policy

Privacy Policy

Last updated: May 2026

Welcome to Modivel.com . Protecting your privacy and personal information is important to us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or place an order through our Shopify store in Morocco.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you place an order or contact us, we may collect the following information:

Personal Information

  • Full name

  • Phone number

  • Delivery address

  • City and region

  • Email address (optional)

  • Order details

Automatically Collected Information

When you browse our website, certain information may be collected automatically, such as:

  • IP address

  • Device type

  • Browser type

  • Pages viewed

  • Time spent on the website

This information helps us improve our store and customer experience.

2. How We Use Your Information

We use your information to:

  • Confirm and deliver your orders

  • Contact you regarding your purchase

  • Provide customer support

  • Improve our products and services

  • Prevent fraudulent or fake orders

  • Send updates or promotional offers when applicable

3. Cash on Delivery (COD)

Our store currently operates using Cash on Delivery (COD) as the primary payment method within Morocco.

This means:

  • You pay only when you receive your order

  • We may contact you by phone or WhatsApp to confirm your order before shipping

  • Orders with incorrect or unreachable contact information may be canceled

4. Sharing Your Information

We only share necessary information with trusted third parties required to complete your order, including:

  • Delivery and courier companies

  • Shopify platform services

  • Customer support tools

We do not sell, trade, or rent your personal information to third parties.

5. Cookies & Website Tracking

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Save customer preferences

  • Analyze store traffic and visitor behavior

You can disable cookies through your browser settings at any time.

6. Data Protection

We take reasonable security measures to protect your personal information against:

  • Unauthorized access

  • Loss or misuse

  • Disclosure or alteration

However, no online system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may contact us at any time to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Ask questions about how your information is used

8. Third-Party Services

Our website may use third-party services such as:

  • Shopify

  • Delivery providers

  • Analytics or advertising tools

These services may collect limited information according to their own privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services. Updated versions will always be posted on this page.

10. Contact Information

If you have any questions regarding this Privacy Policy, you may contact us:

Modivel.com
Email: essadabdelfattah54@gmail.com 
Phone / WhatsApp: +212 607079818
Morocco .